Terms and Conditions

"Conditions" means these booking conditions which shall form part of the contract between Padstow Pooch Paddock and the Client on booking an appointment.

Padstow Pooch Paddock have entire discretion to permit or prohibit all types of activity on the land.

This booking is personal to the Client and may not transfer or sub-let this consent to any other person, without prior consent from Padstow Pooch Paddock.

You must ONLY park in the allocated car park area of hardstanding.

Dogs must be vaccinated and be fit and well before entering and using the Padstow Pooch Paddock facility.

You must not climb on any gates, fences or posts at any time.

Padstow Pooch Paddock accept no liability for any injury or damage caused to person or property whilst using the facility within the perimeters of the intended use or otherwise.

Due to light pollution restrictions, lighting is limited during dark hours to security lights on entrance. Please consider this when booking and bring a torch if you feel necessary.

Dogs are only allowed to dig in the sand area. Do not allow your dog(s) to dig any other area. Please, if you see them digging stop them instantly as holes in the paddock are likely to pose a risk to other users. If your dog has caused any damage, please attempt to fill the holes in and if it is significant, please inform us immediately via the number on site so that repair can be organised.

The paddock is surrounded by a fence 1.9 metres high, however, if your dog(s) can jump high fences or is likely to dig themselves out then the paddock may not be totally secure for you. This is a secure paddock and not a prison! We recommend that you check you are happy with the set up before unleashing your doggy. We cannot accept responsibility for escapees.

In case of an emergency, please call the emergency number supplied on site.

Please do not arrive more than 5 minutes early for your appointment, if you arrive and see a car in the car park or somebody using the paddock please wait in your car with your dog. This is extremely important as the previous client's dog(s) may need space from either you or your dog(s)!

If they stay past your start time and do not appear to be leaving please call the number on site.

Clients are required to pay for the booking in advance using the online system.

Strictly no refund policy, the client is allowed to amend booking until 24hrs in advance of the booking slot.

For security and safety purposes, CCTV cameras are in operation at Padstow Pooch Paddock.

The CCTV system operates 24 hours a day and footage is retained in accordance with data protection regulations.

By making a booking and using our facilities, you consent to being recorded on our CCTV system.

CCTV footage may be shared with law enforcement agencies if required.

Clients can reschedule their appointment via the online booking system with a minimum of 24 hours notice.

Clients who do not turn up for their appointment or leave the paddock early will still be liable for the whole of the hire charge.

Padstow Pooch Paddock reserves the right to refuse any application for the hiring of the paddock without being required to give any reason for such refusal.

We reserve the right to withdraw permission to use the paddock. In special circumstances, we may repay any payment made but shall be under no liability for expense incurred or loss sustained by the Client as a result of the cancellation at our sole discretion.

To respect the local residents, all paddock users should abide by the following guidance while using the paddock and all users are to agree to all Paddock Rules at the time of booking:

• No slamming of car doors.

• Stereos/Radios should be turned off when on site.

• Maximum speed of any vehicle while on site is 10mph.

• Engines should be switched off when stationary.

• No use of horns permitted while on site.

• No excessive shouting allowed.

• No excessive use of whistles and no voice amplifying equipment allowed.

• Owners to avoid over-exciting their dogs to reduce barking of dogs while on site.

We accept all dogs and breeds in line with UK law and regulations. Our Paddock is a private facility and all bookings are for exclusive use of the private facility. As such, breeds such as XL Bullys are welcome to the paddock and do not need to be muzzled or on a lead while in the paddock itself. They do however need to be on a lead and muzzled in the car parking area. Owners must accompany their dogs on a 1:1 basis. However dogs from the same household are welcome to join them providing you are secure in the paddock before letting the dogs out of any vehicles. Given some of the sensitivities around the breed, we request that you arrive and leave in good time to ensure no cross over with other paddock users in the car park.